Operational Preparedness

Our proven Operational Preparedness methodology ensures your operational teams are ready to receive and maintain the business critically systems delivered by projects.

The models we’ve developed define critical systems, clarify expectations with a ‘definition of done’; a clear understanding of ‘what good looks like’ and implements a monitoring framework that supports seamless handover.

We focus on what we call OMA:

• Operability – Can your teams operate the system safely and easily?
• Maintainability – Are the systems accessible and safe to maintain?
• Adaptability – Can components be upgraded or replaced over the system’s lifecycle?